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Information for Preston Guild Hall Ticket Holders

Preston Guild Hall Limited (“the company”) (In Administration)

STANDARD NOTICE FOR CONSUMERS

You may be aware that Beverley Ellice Budsworth of The Business Debt Advisor (a division of The Debt Advisor Limited) was appointed as Administrator of the above named Company on 4 June 2019.

Beverley Ellice Budsworth is an Insolvency Practitioner authorised and licensed by The Insolvency Practitioners Association, and bound by the Insolvency Code of Ethics when carrying out all professional work relating to an insolvency appointment.

We have been made aware that the company has received payments from customers, in relation to advance ticket sales, where the ticketed events are not expected to be, or may not be, delivered.

In relation to cancelled shows only, we bring customers attention to the following information.

Notice to customers regarding credit and debit cards

If you have paid for tickets for shows which will not go ahead, by credit or debit card, you may be able to get your money back by claiming a refund from your card issuer. Please contact your card issuer as soon as possible if this may be applicable to you.

Further information is available from the UK Cards Association within the following guide:

The UK Cards Association – Credit and debit cards: A consumer guide

Notice to customers regarding cash payments

If you have paid for tickets by cash for shows which will not go ahead, it is possible that you will not be able to get your money back. However, you can make a claim for what is owed to you by registering as a creditor.

You can do this by downloading and completing a proof of debt form (and returning it to this office, by email to mailto:prestonguildhall@thedebtadvisor.co.uk, or by post to:

The Business Debt Advisor
Trafford House
Chester Road
Old Trafford
Manchester
M32 0RS

You can download the proof of debt form here: Proof of Debt Form

Notice to customers regarding future planned events

If you have purchased tickets for a future event, which has not been cancelled, you should be aware that the plan, at present is to get the Guild Hall operational as quickly as possible under the helm of a reliable and suitably experienced operator.

Further information about future shows will be made available in due course but no refunds are offered at this stage.

We will endeavour to keep all creditors updated on the progress of the Administration. For your information, further information on the insolvency process may be found on the R3 website.

The affairs, business and property of Preston Guild Hall Limited (In Administration) are managed by the Administrator, who acts as agent of the Company without personal liability.