Privacy Policy

The Debt Advisor Ltd. trading as The Business Debt Advisor is committed to preserving the privacy of all visitors to this website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.

INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or access services on the Website you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your usage of our Website as well as information about you from messages you post to the website and e-mails or letters you send to us.

USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our Website and to supply the services and advice you require. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services. Further, where you have consented, we might also use your information to let you know about other products and services we offer, those that other members of The Debt Advisor Ltd offer as well as those of carefully selected third parties which may be of interest to you and we may contact you by post, as well as by e-mail. If you change your mind about being contacted in the future, please let us know.

DISCLOSURE OF YOUR INFORMATION
The information you provide to us will be held on our computers and may be accessed by or given to our staff for the purposes set out in this policy or for other purposes approved by you. Those parties process information and provide support services on our behalf. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

COOKIES
Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up the browser on your computer to reject cookies although, in that case, you may not be able to use certain features on our Website. If you do not wish to receive cookies in the future, please let us know.

SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

We will take all reasonable steps to protect your personal information but cannot guarantee the security of any data you provide online. By using our Website and not advising us to the contrary, you agree to our using data in the way set out above and to accept the inherent security risks of providing information online without holding us responsible for any breach of security unless due to our negligence or wilful default.

ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge an administration fee (currently £10) to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

CONTACT
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to The Debt Advisor Ltd, WestPoint, 3rd Floor West, 501 Chester Road, Old Trafford, Manchester M16 9HU.

All debt solutions should be very carefully considered. Fees will be charged if a solution is taken in order for us to advise and administer the most appropriate action - all fees will be outlined during your consultation. Retained payment may place you further into arrears. You have the right to a cooling off period of 14 days. It is likely that your ability to obtain further credit in the short term will be affected and this may also be the case over the medium to long term.
Calls to our free phone number from mobile phones and other networks may be charged.

The Business Debt Advisor is a trading style of The Debt Advisor Ltd.

The Debt Advisor is regulated and authorised by the Financial Conduct Authority Reg No : 606669